Customer Feedback Review - Mr C

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Customer Feedback Review:

 

What model did you choose?

Indy RX-5 (Mazda Based)

 

What was your intended use of the car before you built it? Road & Track

 

What made you decide on the MK Indy over the competition? Aftersales Care, Knowledge of the cars, Great Community

 

Using the MK car configurator and project calculator tools, how close were you to the budget when you finished your car? I was £3,000 over budget

 

How was your overall buying experience when dealing with the team at MK (both good or bad)? Very Good

 

What could the guys at MK do to improve the buying experience? I think they are doing amazing things at the moment and I can’t find fault in their way of business

 

How did you find the build manual? Very Good, there are areas that I found difficult and so having some mechanical knowledge would of helped, however because of the great community with Mk there was someone always on hand to advise.

 

Was the build process how the manual described it? Yes

 

We’re there any items throughout your build process that we’re a surprise to you and caught you out? The Wiring was alot more complicated to me that what the manual and Mk videos showed.

 

Was there anything that you feel needs adding / detailing further in the build manual? None that I can think of right now, The manual has been updated since my build so things have been added that were a struggle in my beginning

 

How did the team at MK deal with any technical questions (if any)?

Very well, Neil & Saun have great experience with these cars and always to help just a phone call away

 

How was the IVA application process?

Fairly ok, there were always someone in the community a step ahead so could lend a hand with what forms needed to be completed and how.

 

How was the IVA process?

Was a good experience, passed on the first attempt, with no advisories

 

Now you have a finished vehicle, how do you intend on using it moving forward?

I have 7 planned track days booked so far this year and plenty of shows to attend

Describe your overall experience of buying, building and registering your car.

Amazing experience

What could the team at MK do better in the future?

Do planned track days just for Mk’s (Mk customers) maybe even nurburgring trips as a group

Would you recommend MK Sportscars?

Absolutely

 

Any further comments.

 

Mk are doing great things for the kit car community, not just MK’s but all the other brands too, great company who produce great products

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