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Customer Service

Shipping & Delivery
All orders placed with MK Sportscars will be dispatched by a fully insured trackable courier.  We will endeavor to dispatch your order on the day you placed it however it is likely that items in your order will need to be manufactured as per the lead times stated on the product,While the manufacture process is done in house and we will endeavour to have your items manufactured and dispatched to you within  the dedicated lead time to your product,The lead times will be found on each individual product, FREE delivery is to orders to UK mainland only, All other areas will be chargable and this is detailed at point of checkout,if your country is not present please contact us for a quotation.
 
Privacy & Security
Here at MK Sportscars we take security very seriously indeed.  We will not share your information with any 3rd party and all payment information is covered by PCI compliance.  Our web platform is regularly maintained and upgraded to the latest security compliant versions of software so we can keep the good guys in, and the bad guys out!
 
Returns & Replacements
Returns are not accepted.  Most of our products are made to order so you should receive what you pay for.  In the unfortunate envent of an error, we will endeavour to resolve the problem within two working days.  If your item arrives damaged then we must be informed within five days of the delivery date.  In the unlikely event we are informed after this time, we will endeavour to resolve the issue, though cannot guarantee replacement items.No returns will be excepted without us issueing you confrimation to return,
 
Ordering
Orders can be placed on our website 24 hours a day 7 days a week.  We only manufacture throughout the week however sometimes we do manufacture at the weekend to make sure the demand is serviced appropriately.Working days is based on a 5 Day week,
 
Payment, Pricing & Promotions
Our prices will sometimes fluctuate due to the price in raw materials increasing or decreasing.  We will pass on any discounts we receive in raw materials to the customer so we can be the most price aggressive in our space.  If you find the same product anywhere else on line for less please let us know and we will refund the difference.
 
Viewing Orders
Orders from MK Sportscars can be viewed through our website at http://www.MK Sportscars.com.  If you log in and select "My Account" you will be able to see your orders from us.  We will also send an email confirmation once your order has been received.
 
Updating Account Information
If you wish to update any information about your account or indeed add a new shipping address, you can do this on line 24 hours a day 7 days a week at http://www.MK Sportscars.com and selecting "My Account"
 
Bank Information
If you wish to pay by bank transfer, our account details are listed below.
Account number : 89304977
Sort code : 60-03-22
IBAN : GB81NWBK60032289304977
BIC : NWBKGB2L