Customer Feedback Review - Mr G

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What model did you choose? RX5

What was your intended use of the car before you built it?  Road use as much as possible

What made you decide on the MK Indy over the competition? Value for money, great local and group support

Using the MK car configurator and project calculator tools, how close were you to the budget when you finished your car? Close enough wheels and tyres were extra & a few other bits

How was your overall buying experience when dealing with the team at MK (both good or bad)? Absolutely excellent

What could the guys at MK do to improve the buying experience? Nothing in my opinion

How did you find the build manual? A few bits missing I needed for IVA, fuel tank earth strap and U trim under dash on scuttle panel edges

Was the build process how the manual described it? Yes

We’re there any items throughout your build process that we’re a surprise to you and caught you out? No

Was there anything that you feel needs adding / detailing further in the build manual? Maybe a note about recommending reinforcing the rear axle

How did the team at MK deal with any technical questions (if any)? Perfect someone always contactable to help

How was the IVA application process? Straight forward as even that is in the manual, though I have done some IVA tests before

How was the IVA process? Fine only a couple of adjustments to pass

Now you have a finished vehicle, how do you intend on using it moving forward? As intended, as much road use and commuting to work

Describe your overall experience of buying, building and registering your car.  A pleasant enjoyable experience

What could the team at MK do better in the future? Cant think of anything

Would you recommend MK Sportscars? YES 100%

 

Any further comments.

Great service from all at MK, a quality product at a reasonable price, excellent customer service, a great network of support online that I’m proud to be a part of. Keep up the great work.

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